Digital Anamnesis
Digital anamnesis refers to the process of collecting, storing, and analysing a patient’s medical history and health information using digital tools and platforms. The need was to replace traditional paper-based methods and enhance the efficiency and accuracy of healthcare management. Here’s what it involves:
Data collection
Patients or healthcare providers input medical history, symptoms, medications, and other relevant information into digital forms.
Electronic Storage
The information is securely stored in digital formats, such as Electronic Health Records (EHRs), making it easily accessible to authorised healthcare professionals.
Accessibility
This Digital anamnesis allows for quick retrieval and sharing of patient information across different healthcare settings, improving continuity of care.
Patient Engagement
Patients can access and update their health information easily, leading to better involvement in their own healthcare decisions
My UX Methodology:
Where Research Meets Real-World Care
Designing for healthcare means listening deeply, asking the right questions, and translating complexity into clarity. Here’s how I approached our digital anamnesis system—with curiosity, structure, and stakeholder collaboration at every step.
DOCTORS
Medical Expert Consultation
Engaged with doctors to uncover the most partinent questions essential for gathering comprehensive medical history.
RECEPTIONISTS
Workflow Analysis
Observed and understood the processes receptionists follow when onboarding new patients to integrate seamlessly into existing workflows.
PATIENTS
User Experience Research
Connected directly with patients to witness how to interact with and fill in an anamnesis, ensuring intuitive and straightforward processes.
DESIGN SYSTEM
UX Enhancement & Brand Alignment
Improved existing design by incorporating UX best practices, latest trends, and aligning with brand identity for a cohesive experience.
Collaborative Design Process
DOCTORS
RECEPTIONISTS
PATIENTS
DESIGN SYSTEM
The Impact
Together, these conversations, observations, and design enhancements laid the foundation for a user-friendly digital anamnesis system that meets the needs of healthcare professionals, administrative staff, and patients alike. Through continuous stakeholder engagement and iterative design, we were able to create an experience that is not only intuitive but also adaptable to real-world clinical workflows.
From initial interviews and usability testing to refining flows and visual patterns, every decision was grounded in research and real usage data. The result is a robust solution that has remained effective, scalable, and relevant from 2021 through today (2026)—without requiring major redesigns. Its long-term success is a reflection of thoughtful design, strong collaboration, and a deep understanding of the healthcare ecosystem.
User-Friendly Design
Intuitive interface based on real user feedback
Improved Efficiency
Streamlined workflows for healthcare staff
Enhanced Experience
Better patient engagement and satisfaction
Long-term Success
No redesigns needed from 2021 to today (2026)
The Design changes
Here’s an example of how I revamped the first iteration of the digital Anamnesis.
Updated the fonts to enhance readability on mobile devices, as we’re seeing an increasing number of users completing the Anamnesis on their phones.
Worked on the colours, icons, button shapes, and logo to align with the brand identity seamlessly.
Input fields, radio buttons, checkboxes were also adjusted in line with best UX practices, drawing on insights from Norman Nelson.
To build trust and improve user experience, I added explanations about why we request certain personal information.
💔Old Design
❤️Newer Design- 1st iteration
The end result
This project, originally designed in 2021, has undergone a few optimisations over the years. It remains a highly successful tool with excellent performance, eliminating any need for redesigns until now, in 2025.
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